Terms of Service

Last updated August 28, 2025

# Terms of Service Last updated August 01, 2025 These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement made between you ("User," "you") and Ofofo Pvt Ltd, doing business as Ofofo ("Ofofo," "we," "us," "our"). These Terms govern your access to and use of the Ofofo website, applications, AI services, and related offerings (collectively, the "Services"). By accessing or using our Services, you agree that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Services. --- ## 1. Eligibility You must be at least 18 years old to use the Services. By using the Services, you represent that you meet this requirement. --- ## 2. Services Provided Ofofo offers Agentic AI products, including but not limited to: - **Questionnaire AI** - **Compliance AI** - **Procurement AI** - **Integration Agents** We may add, modify, or discontinue features or functionalities at our sole discretion. --- ## 3. Accounts and Registration To access certain Services, you may need to register for an account. You agree to: - Provide accurate, complete, and current information - Maintain the security of your login credentials - Notify us immediately of any unauthorized use You are responsible for all activities conducted under your account. --- ## 4. Intellectual Property Rights All content, trademarks, service marks, and intellectual property related to the Services are owned by Ofofo or our licensors. You may not: - Copy, reproduce, distribute, or modify our content without permission - Use our marks, logos, or branding without express authorization --- ## 5. User Data and Privacy We process your personal data in accordance with our [Privacy Policy](https://www.ofofo.ai/privacy-policy). By using our Services, you consent to such processing. --- ## 6. Payments and Subscriptions Some Services are offered on a paid subscription basis. - You agree to pay all applicable fees according to the pricing plan you select. - Payments are processed securely by Stripe. - Subscriptions automatically renew unless cancelled in accordance with our cancellation policy. - We may change pricing at any time, with reasonable prior notice. --- ## 7. Free Trials We may offer free trials for certain Services. At the end of the free trial, you will be charged unless you cancel before the renewal date. --- ## 8. Prohibited Activities You may not use the Services to: - Violate any applicable laws or regulations - Infringe on intellectual property rights of others - Upload malicious code, viruses, or harmful software - Attempt unauthorized access to our systems or networks - Misuse AI outputs for unlawful or unethical purposes --- ## 9. AI Outputs Disclaimer Our Services use AI to generate outputs. - AI outputs may not always be accurate or complete. - You are responsible for reviewing outputs before relying on them. - Ofofo disclaims liability for any damages arising from use of AI outputs. --- ## 10. Third-Party Services Our Services may link to third-party sites or integrate with third-party tools. We are not responsible for the content, services, or policies of third parties. --- ## 11. Termination and Suspension We may suspend or terminate your access to Services if you: - Breach these Terms - Misuse the Services - Fail to pay applicable fees Upon termination, your right to use the Services ceases immediately. --- ## 12. Limitation of Liability To the maximum extent permitted by law: - Ofofo shall not be liable for indirect, incidental, special, or consequential damages - Our total liability shall not exceed the greater of: (a) the fees you paid to us in the 12 months prior to the claim, or (b) $100 USD --- ## 13. Indemnification You agree to indemnify, defend, and hold harmless Ofofo, its affiliates, officers, and employees from claims, damages, liabilities, and expenses arising out of your use of the Services or violation of these Terms. --- ## 14. Governing Law These Terms are governed by the laws of India, without regard to conflict-of-law principles. --- ## 15. Dispute Resolution Any disputes shall first be attempted to be resolved through informal negotiations. If unresolved: - For users in India: exclusive jurisdiction lies with courts in Bengaluru, Karnataka - For international users: disputes shall be resolved through binding arbitration in accordance with applicable rules --- ## 16. Changes to the Terms We may update these Terms at any time. Updated Terms will be posted on this page with a revised “Last updated” date. Continued use of the Services constitutes acceptance of the updated Terms. --- ## 17. Contact Us If you have any questions about these Terms, contact us: - **Email:** hello@ofofo.ai - **Phone:** +91 866 022 1253 Mailing addresses: ### Middletown (HQ) Ofofo Inc. 651 N Broad St, Middletown, DE 19709, USA ### Bengaluru Ofofo Pvt. Ltd. 18/20, 1st Flr, Clayworks Create, BLR 560076, IND ### Milan Ofofo Inc. S.R.L Largo Augusto 3, Milan 20122, Italy