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Frequently asked questions

Have other questions? Get in touch with our team via support@ofofo.io

Can I cancel my subscription?
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Yes, you can easily cancel your subscription from your profile page with a click of a button. 

Will you be adding more components in the future?
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Yes, we release new components on the first Monday of every month so you can continue to build in more ways on Webflow. We call it Component Day.

Do I need to know how to use Webflow?
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Yes, knowing how to work with Webflow is needed - but the good news is that there are lots of resources out there to help you learn. You can create an account and follow one of Webflow’s many tutorials to get started.

How do I paste a component into Webflow?
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Copy and pasting is super easy! Simply click the copy button on Relume Library and paste directly into your Webflow project by pressing Press Command-V on or Control-V on Windows.

Does Relume Library work on Safari?
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No, copying components is not supported on Safari. Currently, the Relume Library is only supported on Chrome, Firefox and Edge. Please use a supported browser.

Is this compatible with Finsweet's Client-first Webflow Style System?
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Yes, it sure is! Learn more about Finsweet's Client-first Webflow Style System by reading the docs.

How does support work?
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All support is done through Slack. Simply join our Slack community, send a Webflow share link and explain your problem to one of our experts. We'll then revise your issue and walk you through a solution.

Can I use it for commercial projects?
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You sure can! Being an agency ourselves, we’ve built this so you can use it for all your next Webflow projects. 

Can I get an invoice?
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Yes, through Memberstack you’ll be emailed an invoice every time your subscription is renewed. 

Is payment secure?
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We use Stripe to handle all our payments and Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they use the best-in-class security tools and practices to maintain a high level of security on every transaction.

What is your refund policy?
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We’re fully committed to building products that you love. If for whatever reason you’re unsatisfied with the Relume Library, please email us at support@relume.io within 30 days to receive a full refund. 

Can I extend my trial?
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Yes, if you were not able to test the Relume Library during the 7-day trial period you can request a trial extension. Please email us at support@relume.io and we'll extend the trial for you. We'll need to know your account email details, so please include that in the email.

Can I switch plans after signing up?
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Yes, visit the pricing page and click on the plan you want to switch to.

Can I copy and paste Relume Library components into a folder and share them?
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Nice try. But no, that won’t be possible.

We employ techniques to identify and block plagiarised components (storing components not owned by you). Ignoring this will result in a lifetime ban of your account. This includes components from other established Webflow component libraries.

OFOFO [All Features](https://www.ofofo.ai/features) [Pricing](https://www.ofofo.ai/pricing) [Marketplace](https://www.ofofo.ai/marketplace) [Questionnaire AI](https://www.ofofo.ai/questionnaire-ai) [Compliance AI](https://www.ofofo.ai/compliance) [Procurement AI](https://www.ofofo.ai/procurement) [Integration Agents](https://www.ofofo.ai/integration-agents) [Get Early Access](https://www.ofofo.ai/earlyaccess) [Schedule a Demo](https://cal.com) # Contact Us ## Reach out to Ofofo We’d love to hear from you! Have questions? Fill out the form and one of our team members will reach out as soon as possible. --- ## Contact Info - General inquiries — [hello@ofofo.ai](mailto:hello@ofofo.ai) - Sales — [sales@ofofo.ai](mailto:sales@ofofo.ai) - Support — [support@ofofo.ai](mailto:support@ofofo.ai) - Phone: +91 866 022 1253 Connect with us on social: [X](https://x.com/ofofo) | [YouTube](https://youtube.com/@ofofo) | [LinkedIn](https://www.linkedin.com/company/ofofo-ai) --- ## Office Locations ### Middletown (HQ) Ofofo Inc. 651 N Broad St, Middletown, DE 19709, USA ### Bengaluru Ofofo Pvt. Ltd. 18/20, 1st Flr, Clayworks Create, BLR 560076, IND ### Milan Ofofo Inc. S.R.L Largo Augusto 3, Milan 20122, Italy --- ## Frequently Asked Questions **Can I cancel my subscription?** Yes, you can easily cancel from your profile page. **Will you be adding more components in the future?** Yes, we release new components on the first Monday of every month. **Do I need to know how to use Webflow?** Yes, but resources and tutorials are available. **How do I paste a component into Webflow?** Copy from Relume Library and paste into your project. **Does Relume Library work on Safari?** No, currently supported on Chrome, Firefox, and Edge. **Is this compatible with Finsweet’s Client-first Webflow Style System?** Yes, fully compatible. **How does support work?** All support is provided through Slack. **Can I use it for commercial projects?** Yes, Ofofo can be used in all your Webflow projects. **Can I get an invoice?** Yes, invoices are emailed via Memberstack. **Is payment secure?** Yes, handled by Stripe (PCI Service Provider Level 1). **What is your refund policy?** Email within 30 days for a full refund. **Can I extend my trial?** Yes, request an extension if you couldn’t test during the initial 7-day trial. **Can I switch plans after signing up?** Yes, visit the pricing page and choose the new plan. **Can I copy and paste Relume Library components into a folder and share them?** No, sharing is not allowed; doing so may result in a ban. --- CERTIFICATIONS [ISO/IEC 42001:2023](https://cdn.prod.website-files.com/678c9869be6012a3dea06b29/68ec83619128c7a42815534e_OFOFO%20PRIVATE%20LIMITED%2042001%20UKASCERT.pdf) [ISO/IEC 27001:2022](https://cdn.prod.website-files.com/678c9869be6012a3dea06b29/68ec8361aac7ce64b3a70e32_Ofofo%20private%20limited%20-%20iso-iec%2027001-2022.pdf) PRODUCT [All Features](https://www.ofofo.ai/features) [Pricing](https://www.ofofo.ai/pricing) [Question Bank](https://questionbank.ofofo.io) AGENTIC AI [Questionnaire AI](https://www.ofofo.ai/questionnaire-ai) [Compliance AI](https://www.ofofo.ai/compliance) [Procurement AI](https://www.ofofo.ai/procurement) [Integration Agents](https://www.ofofo.ai/integration-agents) [Changelog](https://www.ofofo.ai/changelog) GET STARTED [Get Early Access](https://www.ofofo.ai/earlyaccess) [Schedule a Demo](https://cal.com) [Contact Us](https://www.ofofo.ai/contact) [Privacy Policy](https://www.ofofo.ai/privacy-policy) [Terms of Service](https://www.ofofo.ai/terms-of-service) [Return Policy](https://www.ofofo.ai/return-policy)